Shipping policy
At Lumora, we strive to deliver your beauty and cosmetic products safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Local deliveries: 1–3 business days.
- Nationwide deliveries: 3–7 business days.
- Delivery times may vary depending on location and shipping carrier.
Shipping Fees
Shipping costs are calculated and displayed at checkout before order confirmation.
Order Tracking
Customers will receive tracking information once their order has been shipped.
Delays
While we aim to meet estimated delivery times, delays may occur due to circumstances beyond our control, including weather conditions, logistics issues, or public holidays.
Incorrect Shipping Information
Please ensure all shipping information is accurate. Lumora is not responsible for delays or failed deliveries caused by incorrect customer-provided information.